How to Order: Simple & Secure Process

How to Order with Vzvape

Ordering from Vzvape is a clear and efficient process designed for a smooth wholesale experience.

1. Contact Our Sales Team

Reach out to the Vzvape sales team with your product interests and purchase plan via:

Email: Hi@Vzvape.com

WhatsApp: +852 947 59202

Our representative will provide:

A personalized quote based on your order volume.

Details on the Minimum Order Quantity (MOQ) for specific products.

Information on available customization options.

2. Confirm Your Order & Make Payment

Once all details are finalized, you will receive an official Proforma Invoice (PI) from Vzvape. Please review it carefully, confirming:

Product models, quantities, and the total amount.

Your accurate shipping address.

Our company's payment details.

After confirmation, complete your payment using your preferred method and send the proof of payment to your sales representative.

3. Fulfillment & Logistics

Most Vzvape products are kept in stock. Upon payment confirmation, we will:

Prioritize shipment from our EU or US warehouses based on your location.

Hand over to our professional logistics partners who manage the entire international shipping process, including customs clearance, for door-to-door delivery.

Provide you with a tracking number to monitor your shipment's status.

4. After-Sales Support

Your Vzvape sales representative will follow up on your order until successful delivery. We provide comprehensive after-sales support for a worry-free purchase.

 

How to contact sales via WhatsApp：

Frequently Asked Questions (FAQ)

Q1: How can I get a price quote for a specific product?

Product pricing at Vzvape is based on order quantity. Please contact our sales team directly with your specific requirements to receive a competitive, customized quote along with MOQ information.

Q2: What payment methods do you accept?

We accept Bank Transfer (T/T), PayPal, major cryptocurrencies (e.g., USDT), Apple Pay, and Visa/Mastercard payments, offering you flexible payment options.

Q3: How do you handle international shipping and customs? Are there extra fees?

You don't need to worry about complex customs procedures. Vzvape partners with professional logistics companies to offer door-to-door (DDP) service, with costs typically including customs clearance. In the rare event of a customs hold, we will manage the situation and arrange re-shipment to protect your purchase.

Q4: What is the shipping time?

Most of our products are in stock. Shipments from our EU or US warehouses can significantly reduce delivery times. Your sales representative will provide an estimated delivery timeline based on your location when you place your order.

Q5: How can I check my order status?

Your dedicated Vzvape sales representative is your main point of contact for order updates. You can reach out to them via email or WhatsApp anytime for the latest information.